Refund policy

Right of withdrawal

The Customer has the right to terminate the contract without any penalty and without specifying the reason, within 14 working days of delivery of products purchased, fairly and in good faith, by written notice to be sent to OperaVino by email to customer@operavino.com. In the communication the Customer must indicate the product or products for which it intends to exercise the right of withdrawal. Return fees are charged to the customer.OperaVino will refund to the Customer all payments received for the product or products for which it has exercised the right of withdrawal (including original delivery costs) within 14 days of Customer's communication.